FAQ

Frequently Asked Question (FAQ)

Are your cleaning products safe for my family and pets?
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How long does the carpet cleaning process take?
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Ans. The duration of the carpet cleaning process depends on the size of the area to be cleaned and the specific service chosen. However, on average, cleaning a standard room takes about 20-30 minutes. Larger areas or homes with multiple rooms may require a few hours.

How can I schedule a carpet cleaning appointment?
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Ans. Scheduling an appointment is simple. You can either give us a call at our customer service number, or visit our website and fill out our online booking form. Our team will get back to you promptly to confirm your appointment.

Do you offer same-day carpet cleaning services?
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Ans. Yes, we do offer same-day carpet cleaning services based on our team’s availability. We recommend calling ahead to ensure we can fit you in, especially during busy periods.

Is your carpet cleaning service insured and guaranteed?
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Ans. Absolutely. Universal Carpet Cleaning is fully insured to provide you peace of mind. Additionally, our services come with a satisfaction guarantee. If you’re not entirely pleased with our service, we’ll do what it takes to make it right. Your satisfaction is our top priority.